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Privacy Policy

Last updated: August 6, 2026

Berisha AL Plast respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us through the contact form.

By using this website or submitting your information, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

This website is operated by:

Berisha AL Plast

Lebanë, Prishtinë, Kosovo
Phone: +383 44 878 903
Phone: +383 45 844 441
Lebanë, Prishtinë, Kosovo
Phone: +383 44 878 903
Phone: +383 45 844 441

Email: [email protected]

For questions regarding this Privacy Policy or your personal information, you may contact us using the details above.

2. Information We Collect

We may collect information that you voluntarily provide when you contact us through our website.

This information may include:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Product or service of interest

  • Message or inquiry

  • Other information you choose to provide

We may also automatically collect limited technical information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of access

  • General website usage information

3. How We Use Your Information

We may use your information to:

  • Respond to questions and contact requests

  • Provide information about our products and services

  • Prepare quotations

  • Discuss potential projects

  • Communicate with clients and business partners

  • Improve our website

  • Protect the security of our website

  • Prevent spam, fraud, or unauthorized activity

  • Comply with applicable legal obligations

We will not use your information for purposes that are unrelated to those described in this Privacy Policy.

4. Legal Basis for Processing

We may process your personal information based on:

  • Your consent

  • Your request before entering into a business agreement

  • The fulfillment of a contract

  • Compliance with legal obligations

  • Our legitimate interest in responding to inquiries and operating our business

You may withdraw your consent at any time by contacting us.

5. Contact Form Information

When you submit the contact form, the information you enter is sent to Berisha AL Plast so that we can review and respond to your request.

Please do not send sensitive information through the contact form, such as passwords, banking information, health information, identification documents, or other confidential data.

Submitting the contact form does not automatically create a contractual relationship between you and Berisha AL Plast.

6. Cookies

Our website may use cookies or similar technologies to ensure that the website functions correctly, improve the user experience, analyze performance, and protect the website from security threats.

Cookies may include:

  • Essential cookies

  • Security cookies

  • Preference cookies

  • Analytics cookies

You may control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

7. Sharing of Personal Information

We do not sell, rent, or trade your personal information.

We may share limited information with trusted service providers when necessary, including:

  • Website hosting providers

  • Email service providers

  • Website developers

  • Security providers

  • Analytics providers

  • Legal or accounting advisers

We may also disclose information when required by law or when necessary to protect our business, website, clients, or legal rights.

8. International Data Transfers

Some hosting, email, analytics, or technology service providers may process information outside Kosovo.

Where necessary, reasonable measures will be taken to ensure that your information remains appropriately protected.

9. Data Retention

We retain personal information only for as long as necessary for the purpose for which it was collected.

Contact form inquiries may be stored for the time required to:

  • Respond to your request

  • Continue business communication

  • Prepare a quotation or project

  • Maintain business records

  • Meet legal or accounting obligations

  • Resolve potential disputes

When the information is no longer needed, it may be deleted or anonymized.

10. Data Security

We use reasonable technical and organizational measures to protect personal information against:

  • Unauthorized access

  • Accidental loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

However, no website, email communication, or electronic storage system can be guaranteed to be completely secure.

11. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict the processing of your information

  • Object to certain processing activities

  • Withdraw your consent

  • Request the transfer of your information

  • Submit a complaint to the relevant authority

To exercise your rights, contact us at [email protected].

We may request additional information to verify your identity.

12. Third-Party Links

Our website may contain links to external websites, social media pages, or third-party services.

Berisha AL Plast is not responsible for the content, security, or privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Children’s Privacy

Our website and services are intended for adult users and businesses.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information through our website, please contact us.

14. Marketing Communications

We may send marketing communications only where we have an appropriate legal basis or where you have provided consent.

You may unsubscribe or object to marketing communications at any time by contacting us.

Direct responses to your inquiries are not considered marketing communications.

15. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes in our website, services, business operations, or legal requirements.

The updated version will be published on this page with a revised “Last updated” date.

16. Contact Us

Berisha AL Plast

Email: [email protected]

Opening Hours: Available 24/7